1. Scope and Controller
This Privacy Policy applies to games and services published or operated by LinkAI Star Tech Limited under the LinkAi brand. LinkAI Star Tech Limited is the developer and data controller for information that we collect directly through our services.
Our services may be distributed through Apple App Store, Google Play, or other platforms. Those platforms may process payment, device, account, and store activity information under their own privacy policies and terms.
2. Information We Collect
The exact information collected may vary by game, platform, country, device settings, and the features you use. We may collect the categories below.
Account and Profile Information
- Email address, username, display name, user ID, profile image, and account settings.
- Login information from sign-in methods you choose, such as Apple, Google, Facebook, or other supported authentication providers.
- Age-related confirmation or age range information where needed for age-appropriate experiences, legal compliance, or advertising controls.
Game and Usage Information
- Gameplay progress, level status, scores, virtual items, achievements, session length, feature interactions, tutorial progress, and game events.
- Customer support messages, support request history, and information you provide when contacting us.
- App diagnostics, crash reports, performance data, logs, and error information used to maintain and improve game stability.
Device, Advertising, and Analytics Information
- Device model, operating system, language, country or region, app version, network type, and general technical identifiers.
- Advertising identifiers, app instance IDs, installation source, campaign attribution data, ad impressions, clicks, and conversion events where permitted by law and platform rules.
- Approximate location inferred from IP address, such as country or region. We do not request precise GPS location permission.
Purchase Information
- Records of one-time purchases, consumable in-app purchases, non-consumable purchases, and subscriptions.
- Transaction identifiers, product identifiers, entitlement status, subscription status, refund status, and platform receipt or purchase token information needed to validate purchases.
- We do not directly collect full payment card numbers. App Store and Google Play payment processing is handled by Apple or Google, respectively.
Sensitive Permissions We Do Not Collect
Our games do not request access to precise location, contacts, calendar, SMS, call logs, health data, camera, microphone, or photo library unless a future game clearly discloses and requests such access before use. Based on the current information provided for LinkAi games, these sensitive permissions are not used.
3. How We Use Information
- To operate games, create and maintain accounts, save progress, deliver virtual items, and provide core gameplay features.
- To authenticate users, prevent unauthorized access, detect abuse, protect player safety, and reduce fraud.
- To process, verify, restore, manage, and support purchases and subscriptions.
- To provide customer support and respond to questions, bug reports, account requests, and legal requests.
- To measure game performance, fix crashes, improve balance, test features, and understand how users interact with our games.
- To show ads, measure ad performance, limit repetitive ads, attribute installs, and support marketing where permitted by law and platform policies.
- To comply with App Store, Google Play, tax, accounting, consumer protection, security, and legal obligations.
4. Third-Party SDKs and Service Providers
We may use third-party SDKs and service providers for advertising, analytics, attribution, crash reporting, purchases, authentication, cloud services, and customer support. These providers may collect or receive information from your device or app activity according to our instructions and their own policies.
Examples of SDKs or services we may use include Google AdMob, Firebase Analytics, Firebase Crashlytics, AppsFlyer, Adjust, Unity Ads, ironSource, GameAnalytics, Apple services, Google Play services, and platform payment systems. The actual SDKs used may vary by game, platform, and region.
We require third-party service providers to process data for disclosed purposes. Some advertising, analytics, and attribution partners may use identifiers to measure ads, prevent fraud, or deliver contextual or personalized advertising where allowed by applicable law, consent choices, and platform privacy controls.
6. Children, Age Ratings, and Family Audiences
Some LinkAi games may be suitable for broad audiences and may display clear age rating information. We do not knowingly collect personal information from children under the age required by applicable law without appropriate consent or another lawful basis.
If a specific game is offered in a kids, family, or child-directed program, we will configure that game and its SDKs to follow the applicable App Store, Google Play, advertising, consent, and data minimization requirements for that program. This may include disabling interest-based advertising, limiting analytics, or using age-appropriate consent flows where required.
If you believe a child has provided personal information without appropriate consent, contact us at [email protected]. We will review the request and delete the information where required.
7. Your Choices, Access, and Account Deletion
Privacy Choices
- You may use device settings to reset or limit advertising identifiers and to manage ad tracking or app tracking choices.
- You may use App Store or Google Play account settings to manage purchases, subscriptions, refunds, and family controls.
- You may contact us to request access, correction, deletion, restriction, objection, or export of your personal information where applicable law provides those rights.
Account and Data Deletion
If a LinkAi game allows account creation, you may request deletion of your account and associated account data by emailing [email protected] with the subject line “Account Deletion Request”. Please include the game name, your user ID or registered email, and any information reasonably needed to locate the account.
After verification, we will delete or anonymize account data associated with your account unless retention is required for legal, tax, accounting, security, anti-fraud, dispute resolution, or platform compliance reasons. Some purchase records may need to be retained to comply with store, tax, or accounting requirements.
For Google Play account deletion submissions, this section is intended to serve as the public web resource where users can request account and associated data deletion.
8. Security, Retention, and International Transfers
We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, and disclosure. No online service can guarantee absolute security.
We keep personal information only for as long as needed for the purposes described in this Policy, including game operation, account management, support, analytics, purchase verification, legal compliance, security, fraud prevention, and dispute handling. Retention periods may vary by data type and legal requirement.
We may process and store information in countries or regions other than where you live. Where required, we use appropriate safeguards for international transfers and require service providers to protect information according to applicable law.
9. Legal Bases for Processing
Where applicable law requires a legal basis, we process information based on one or more of the following: performance of a contract with you, legitimate interests such as service improvement and security, consent where required for advertising or tracking, and compliance with legal obligations.
10. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will update the effective date and provide additional notice where required by law or platform policy. Your continued use of our services after an update means the updated Policy applies from its effective date.
11. Contact Us
If you have questions about this Privacy Policy, privacy choices, account deletion, or data requests, contact us: